Privacy Policy

This Policy applies to personal information handled through the RoamGear website, online store, customer-support channels, email subscriptions, order services, and related interactions. It does not control the independent privacy practices of third-party websites, social platforms, payment providers, or services that may be linked from our website.

Effective date: August 4, 2026.

Depending on how you interact with RoamGear, we may collect the following categories of information:

Payment-card details are generally processed by payment service providers. RoamGear may receive limited payment information such as payment status, card type, or the final digits needed to support an order.

• Directly from you when you place an order, create an account, subscribe by email, request support, submit a review, or otherwise communicate with us.
• Automatically through cookies, pixels, log files, device information, and similar technologies when you browse or use the website.
• From service providers that support payments, order processing, fraud prevention, shipping, website hosting, analytics, marketing, and customer service.
• From business partners when permitted by law and consistent with the choices available to you.

• Process payments, confirm orders, arrange delivery, provide tracking support, and manage returns or exchanges.
• Operate, maintain, personalize, troubleshoot, and improve the website and customer experience.
• Respond to questions, provide 24/7 customer support, and maintain records of customer communications.
• Send order messages, service notices, policy updates, and other transactional communications.
• Send marketing communications where permitted and manage email-subscription preferences.
• Detect fraud, misuse, security incidents, prohibited activity, and violations of applicable terms or law.
• Comply with legal obligations, resolve disputes, enforce agreements, and protect RoamGear, customers, and others.

We may disclose personal information when reasonably necessary for the purposes described in this Policy, including to:

• Website, hosting, infrastructure, customer-service, and technical service providers.
• Payment processors, fraud-prevention providers, banks, and transaction-support services.
• Shipping carriers, fulfillment partners, warehouses, and delivery-support providers.
• Analytics, advertising, email, and marketing providers where those services are enabled.
• Professional advisers, insurers, auditors, regulators, law-enforcement authorities, and courts when required or appropriate.
• A successor or relevant party in connection with a merger, financing, reorganization, sale, transfer, or similar business event.

We do not sell personal information for money. Depending on applicable law, certain analytics or advertising activities may be treated as a “sale,” “sharing,” or targeted advertising. Where required, eligible users may request to opt out.

RoamGear and service providers may use cookies and similar technologies to remember preferences, maintain shopping-cart functions, support account security, understand website performance, measure campaigns, prevent fraud, and personalize content or advertising where permitted.

Browser and device settings may allow you to block or delete cookies. Disabling some technologies may affect checkout, saved preferences, account functions, and other website features. Where required, we may provide additional cookie or privacy controls.

Email subscribers may receive promotional messages, product updates, and automatic subscriber benefits. You may unsubscribe from marketing email by using the unsubscribe option included in a message. Unsubscribing from marketing does not prevent order confirmations, shipping notices, policy notices, or other service-related communications.

We retain personal information for as long as reasonably necessary to complete transactions, provide support, maintain business and tax records, prevent fraud, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary according to the information, purpose, and applicable requirements.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No storage or transmission method is completely secure, and we cannot guarantee absolute security.

The website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. A parent or guardian who believes a child has provided personal information may contact us to request review and deletion.

We may update this Privacy Policy to reflect changes in our services, technology, legal obligations, or business practices. The revised version will be posted on this page with an updated effective date. Material changes may also be communicated through the website or another appropriate method.